1. Definitions
- "User," "You" – Any individual or entity accessing our website or services.
- "Services" – Vacation rental bookings, property management, and related offerings.
- "Booking" – A reservation made through our website or affiliated platforms.
- "Property" – Any vacation rental listed on our website.
2. Eligibility & User Responsibilities
Eligibility & User Responsibilities:
- You are at least 18 years old or have legal parental consent.
- You provide accurate and complete information when using our services.
- You will not use our services for fraudulent or illegal activities.
- You will comply with all rental agreements and house rules.
3. User Consent for Communication
By providing your contact details, you expressly consent to receiving:
We may contact you regarding:
- Service updates and notifications.
- Marketing promotions, special offers, and surveys.
- Customer support and inquiries.
You can opt out of promotional communications at any time.
4. Liability & Disclaimers
4.1 Limitation of Liability
- We are not responsible for accidents, injuries, theft, or damages occurring at rental properties.
- We do not guarantee the availability, condition, or legality of third-party listings.
- We are not liable for disruptions due to natural disasters, power outages, or unforeseen circumstances.
4.2 Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your misuse of our services.
- Any violations of rental agreements.
- Your failure to comply with local laws and regulations.
5. Intellectual Property Rights
- All content on our website, including logos, images, text, and software, is our property.
- You may not copy, modify, distribute, or reproduce any content without written permission.
6. Privacy & Data Protection
- We collect and use personal data in accordance with our Privacy Policy.
7. Third-Party Links & Services
- Our website may contain links to third-party websites and services.
- We are not responsible for their terms, policies, or content.
8. Termination of Use
We reserve the right to:
- Suspend or terminate accounts for violating our Terms.
- Remove content that is fraudulent, misleading, or illegal.
- Refuse service to users at our discretion.
9. Dispute Resolution & Governing Law
9.1 Governing Law
- These Terms are governed by the laws of Tennessee, United States.
9.2 Dispute Resolution
- Negotiation: Parties will attempt to resolve disputes amicably.
- Mediation/Arbitration: If unresolved, disputes may proceed to mediation or arbitration.
- Legal Action: Any legal claims must be filed in Tennessee, United States.
10. Changes to These Terms
- We may update these Terms periodically.
- Users will be notified of significant changes via email or website updates.
- Continued use of our services after updates constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions regarding these Terms, contact us:
- Email: inquiry@peak-season.com
- Phone: (865) 412-4374
- Address: 3459 Arnold Parkway, Sevierville, TN 37876